Frequently Asked Questions

We have done our best to answer many of the questions you might have below. If you have more questions, we’ll try to answer them here. If you still have any issues, concerns, or questions feel free to drop us a line at hello@kharibarbiebeauty.com (be sure to include your order number and full name when emailing us).

Customer Service

For customer service inquiries only, please e-mail hello@KhariBarbieBeauty.com.

We aim to respond to all e-mails within 48 hours. Please note that this timeframe may be extended on weekends, holidays and during and immediately after launches.

Hair Oil

We have tiny customers as young as 2 months old. Although our ingredients are very mild and safe to use on infants, toddlers, and children, we recommend consulting with your childs physician before using on infants under 12 months old. We have all of the ingredients listed in the product description of each product.

Although results vary from person to person, all of our clients have experienced increased growth and thickness at rapid speeds.

You will need to get a spray bottle, fill it a third of the way with water, a third with Khari Barbie Beauty Hair Oil, and the remaining third with curl products of your choice. Shake this combination up and use throughout the week to refresh hair and add moisture!

Absolutely! Both the Everyday Baby formula and the Adult Stimulating Growth formula are specially formulated to cater towards all hair types.

Yes! We have tons of parents who use the Everyday Baby hair oil on their sons and men who can’t live without their Adult Stimulating Growth formula!

You can try a hot oil treatment by massaging the product into your scalp for 3-5 minutes. Make sure your hair is saturated from roots to ends. Leave it in for 30 minutes and cover your hair with a shower cap or wrap it in a warm towel. Shampoo and condition after and style as you normally would.  You can also mix a few drops in with your conditioner to give your hair extra thickness and shine. Another way to use the hair oil blend is to apply the oil daily! If you’re rocking protective styles, the dropper is a great addition in order to the apply the oil to your scalp!

Our Everyday Baby formula is for babies and children. While it is recommended for ages 12 months to 12 years old, it can ultimately be used on anyone with sensitive skin.
The adult formula is recommended for older kids (at your discretion) and adults. Both formulas can be used on any age, however the ingredients in the adult formula are a lot stronger which could irritate a sensitive scalp.

Yes! The oil can be applied to hair on the head, the scalp, edges, skin, eyebrows, and beards!

Absolutely! We have several customers with eczema who use our Everyday Baby formula and truly love it. Feel free to consult with your physician about our ingredients before using either formula.

Yes! We’ve heard major success stories in regards to the stimulating growth formula and bald spots! It may help to grow back hair loss with consistent use. Although results vary on a case by case basis, you can apply it to your scalp and massage the area to increase circulation and stimulate the hair follicles. Some of our customers rinse it out the next morning while some leave their oils in! The options are endless.

All ingredients are listed in the product description of each product.

KBB Products

Absolutely not! Animals don’t wear lipstick, therefore we will not test lipstick (or anything else) on them!

Yes, vegan like organic kale and alfalfa sprouts on a bed of lettuce.

  • Yes! Our ingredients are listed on our product packaging, but you can see our ingredients below, as well.
  • We are gluten-free, and paraben free.

Matte Lipstick

Ingredients: Helianthus Annuus (Sunflower) Seed Oil, Euphorbia Cerifera (Candelilla) Wax, Butyrospermum Parkii (Shea) Butter, Copernicia Cerifera (Carnauba) Wax, Cera Alba (Bees) Wax, Olea Europa (Olive) Oil, Citrus Anurantium (Orange) Oil, Cymbopogon Citratus (Lemongrass) Oil, Sesamun Indicum (Sesame) Oil, May Contain: Titanium Dioxide, Manganese Violet, Red #6 #7,#30, Blue #1, Yellow #5, Mica, Iron Oxides

Paraben-Free, Gluten-Free, Cruelty-Free, Made in USA

Matte Liquid Lip

Ingredients: Isodedecane, Synthetic Beeswax, VP/Hexadecene, Copolymer, Octyldodecanol, Caprylic/Capric Triglyceride, Disteardimonium Hectorite, Propylene Carbonate, Denatured Alcohol, Tocopheryl Acetate, Ethylhexylglycerin, May Contain: Titanium Dioxide, Yellow #5, Red #7, Red #27, Blue #1, Iron Oxide, Manganese Violet

Paraben-Free, Gluten-Free, Cruelty-Free, Made in USA

Lip Pencil

Ingredients: Helianthus Annuus (Sunflower) Seed Oil, Cocos Nucifera (Coconut) Oil, Cera Alba (Beeswax), Copernicia Cerifera (Carnauba) Wax, Rhus Succedanea Fruit Wax, Tocopheryl Acetate, May Contain: Titanium Dioxide, Iron Oxides, Mica, Red #7, #28, #30, Yellow #6

Paraben-Free, Gluten-Free, Cruelty-Free, Made in USA

Lip

All of our matte liquid lips are dry matte and last almost all day!

We have a two part exfoliating system that will do just the trick. We have a hydrating exfoliating stick which will gently remove dead and dry skin to reveal fresh brighter lips. Follow immediately after with our vitamin E stick to moisturize and condition your lips. This combination done regularly will leave your lips looking youthful, lighter, pinker and supple!

Orders

No. All sales are final.

In the unlikely event that a product arrives not as described, we will only send replacements for damaged/missing product within 7 days of receipt of package.

No, once you place an order it is final.

Payment Information

  • U.S. business:
    • we accept Visa, MasterCard, American Express, JCB, Discover, and Diners Club.
  • Australian, Canadian, European, Hong Kongese, Japanese, and Singaporean business:
    • we accept Visa, MasterCard, and American Express.

Shipping Policy

  • We ship to most countries worldwide via USPS for all domestic and international packages.
  • Shipping & Handling Charges are as follows:
    • $8.95 flat rate priority for domestic shipments to all states within the USA and USA Territories
    • $14.95 flat rate for all international countries we ship to, worldwide
    • $30 USPS PRIORITY INTERNATIONAL
    • Orders can be tracked at: https://www.usps.com/shipping/trackandconfirm.htm

The processing time for orders is 3-5 business days. After that, delivery time within the United States is 3-6 days, and 10-15 business days internationally. Please keep in mind that during holidays or limited edition launches, this time may vary. Thank you for your patience.

All packages are shipped via USPS.*

*Customs fees may apply to international orders depending on your country’s postal service. Khari Barbie Beauty has no control over these additional fees. We are not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers from USPS to the local carrier in your country or air and ground transportation strikes or delays, nor any extra fees, customs or back end charges once the package has exited the United States.

All packages are shipped via USPS. Items shipped outside of the United States may be subject to import duties, taxes and/or charges which are not included in the total cost of your order, nor will they be covered or reimbursed by Khari Barbie Beauty.

We are not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers from USPS to the local carrier in your country or air and ground transportation strikes or delays once the package has exited the United States.

Please check with your country’s customs office to determine what these additional costs will be prior to placing your order.

All packages ship via USPS. The processing time for orders is 3-5 business days. After that, delivery time within the United States is 3-6 days, and 10-15 business days internationally. Expedited shipping is also available for an additional fee charged by USPS. Please keep in mind that during holidays or limited edition launches, this time may vary. Thank you for your patience.